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Guide for Buyers

  • The information on this page is intended as a summary only, please click here for Terms for Buyers and Conditions of Sale. Buyers and Sellers should familiarise themselves with the Terms and Conditions and contact the Auction Department if there are any matters of which they are unsure.
  • A premium of 18% plus VAT is payable on the hammer price of each lot. (A minimum premium of £1.00 plus VAT per lot).
  • We hold fortnightly General sales and seasonal Antiques & Decorative sales. Please click here for our sales calendar.
  • Our sales take place on Tuesdays. Viewing takes place the Saturday morning preceding, from 9.00am to 1.00pm, and the Monday the day before the sale, from 9.00am to 7.00pm. Viewing times are published in the catalogue, on this website, and in the local press. (Dates of the sale and viewing are liable to change if they fall on or near a Bank Holiday.)
  • Printed catalogues are on sale during the auction and at viewing days. Catalogues are available by post at the cover price plus postage. Our catalogues are published on this website, and fully illustrated catalogues for our Antiques & Decorative Sales are also published on: www.the-saleroom.com
  • In order to bid at auction, whether in person or by placing a commission bid, you will need to register with us and be provided with a bidding number. If you are not known to us, please bring along proof of your identity and address. If you are the successful bidder for a lot, you will need to tell or show the auctioneer your bidding number.
  • If you are unable to attend the auction in person you may leave an absentee (commission) bid (please click here to download a commission bid form). For seasonal Antiques & Decorative Sales, we offer a telephone bidding facility. Telephone bids are offered subject to a minimum lot estimate value of £50. We ask please that absentee bidders register themselves and their bids in good time before the sale starts.
  • We strongly recommend that buyers should satisfy themselves as to the condition of a lot before placing a bid. For those unable to attend, we are happy to provide a condition report upon request.
  • We accept the following methods of payment from bidders who are paying in person at the saleroom office: cash, debit card, credit card and BACS. Please note we do not accept card payments in excess of £300 unless the cardholder is present at the transaction. When the buyer cannot be present, payments in excess of £300 must be made by direct transfer to our bank account.
  • Goods and buyer’s premium must be paid for in full, and in cleared funds, before being removed from the auction room.
  • We ask please that lots are paid for and cleared on or before the Friday in the week that the sale takes place. If you are not able to manage this, please contact us before the sale and we will be happy to make arrangements regarding the storage of your purchases at reasonable rates.
  • We endeavour to publish prices achieved for each lot on this website after the sale.
  • If you buy something you can’t transport home yourself, Potburys Removals is pleased to offer a delivery service at competitive rates. If you live locally, this delivery will usually take place the day after the auction, at a time convenient for you. For smaller items bought in our Antiques & Decorative sales, we offer an in-house packing and postage service. An appropriate charge will be made according to the time spent on packing and materials used. Please note that we are frequently inundated with requests for packing following an Antiques sale, so it may take a few days for us to prepare and despatch a parcel. For larger, difficult to pack or particularly fragile items, we may be able to recommend specialist firms who can help.
  • Please contact the department if you have any questions about bidding at auction, and for details of our delivery and packing fees.
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